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MultiSensing for Self-Checkout
Advanced Computer Vision for Self-checkout

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Put self-checkout systems at the center of the retail AI revolution.

Few consumers around the world have missed the rapid expansion of self-checkout. Over 10,000 global retailers have installed self-checkout systems (SCOs), which promise to reduce retail labor costs and help customers avoid frustrating lines. According to Capital One Shopping Research, that number is expected to reach 24,000 by 2030 – and market penetration already stands at 96% within U.S. grocery stores. But there is a significant hurdle that stands in the way of self-checkout dominance: theft.

While 73 percent of consumers prefer self-checkout, with a staggering four-fold increase in shrink rate compared to staffed checkout, retailers are reevaluating the value of continued self-checkout rollout. The math is simple. Once the cost of increased theft and maintaining self-checkout areas exceed labor cost savings, it is difficult to justify keeping them around. Especially when restrictions that aim to combat theft begin frustrating the 73 percent of consumers who originally preferred self-checkout. Needless to say, this presents a significant challenge to self-checkout system OEMs.

Fortunately, the artificial intelligence revolution is underway and promises a new era of innovation and higher productivity. And self-checkout systems are no exception.

Neonode's versatile MultiSensing® computer vision platform provides advanced artificial intelligence features that address SCO pain points for retailers and end users alike. Leveraging synthetic data, anonymized data capture and best-in-class efficiency, the platform provides an advanced feature suite that runs on virtually any system – requiring only a single camera.

USPs - Retail

CHECKLIST

Single Camera

Utilizing a single camera, MultiSensing provides a comprehensive set of retail functionality.

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Low Compute

Efficient neural networks and optimized algorithms allow MultiSensing to run on constrained hardware resources.

Robust Operation

Robust Edge AI

MultiSensing runs fully on edge, providing critical insights without delay – and without any costly cloud connection.

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OEM-level Integration

MultiSensing can be fully integrated into OEM systems, allowing OEMs to offer advanced computer vision functionality directly to its customers.

Self-checkout Features

Using a single camera and existing SCO hardware, Neonode's MultiSensing platform provides a comprehensive computer vision suite for self-checkout systems. With theft prevention functionality that drastically reduces SCO-related shrink, real-time user insights that enable proactive staff action and detailed analytics that provide invaluable retail data – MultiSensing enables an SCO-centric future of commerce.

Self-checkout theft

Theft Prevention

Nudges customers or alerts staff in case of detected theft, e.g.:

  • Accidental missed scan.

  • Intentional non-scan.

  • Wrongful scan.

  • Item left in basket/cart.

Real-time Insights

Real-time Insights

Captures customer behavioral data for prompt staff action, e.g.:

  • Customer looking for help.

  • Self-checkout misuse.

  • Suspicious behavior.

  • Suspicious apparel, covered face.

Retail Analytics

Analytics

Automatically records anonymized customer data, e.g.:

  • Age, gender and ethnicity.

  • Customer state of mind.

  • Heatmaps of SCO usage and where customers look at the user interface.

CTA - Retail

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Computer Vision Platform

MultiSensing®

MultiSensing is Neonode’s versatile computer vision platform for retail self-service checkout, providing a resource-efficient way to combat theft, provide a superior customer experience and enrich retail analytics.

MultiSensing詳細